Guest Information

Complimentary high-speed full-fibre Wi-Fi is available throughout Atlanta Guest House.

Network: Atlanta-Guest-0 / Atlanta-Guest-1
Password: 10RoyalParade%

If you have difficulty connecting, please let us know.

Breakfast at Atlanta is freshly cooked to order using quality ingredients.

Breakfast is served between 8:00am and 9:00am.

Please let us know in advance if you have any allergies, intolerances or dietary requirements.

As we prepare and cook breakfast to order and then need to prepare the guest house for arriving guests, we are unfortunately unable to extend breakfast service beyond the advertised times.

We hope you enjoy it.

Check-out is by 10:30 am.

Please ensure that all personal belongings have been removed from your room before departure.

If you require luggage storage around check-out, please ask us. We will accommodate this where reasonably possible.

Please return any keys as instructed before leaving.

At Atlanta Guest House, we respect your privacy and do not enter or service occupied guest rooms unless you ask us to.

Your room is prepared for your arrival, and during your stay we will leave you to enjoy your space privately unless you request assistance.

If you would like:

• fresh towels;
• additional toiletries;
• tea, coffee or milk replenished;
• bins emptied;
• bedding changed;
• a room refresh; or
• anything else for your room,

please let us know and we will be happy to help.

For longer stays, we are also happy to arrange a room refresh at a convenient time if requested.

We kindly ask guests to tell us as soon as possible if anything has been spilled, damaged or requires attention, as dealing with it quickly can often prevent further damage.

Please do not assume your room will be entered or serviced automatically during your stay — simply ask us for anything you need.

Facilities include:

• Individually styled en-suite guest bedrooms
• Seafront location directly opposite the beach
• Complimentary high-speed Wi-Fi
• Smart TVs in most bedrooms
• Tea and coffee-making facilities
• Freshly cooked breakfast
• Luggage storage around arrival or departure, subject to availability
• Nearby on-street parking
• Parking vouchers where available

If you require anything during your stay, please ask.

Families are very welcome at Atlanta.

Our accommodation is suitable for children aged 10 years and over.

Due to the size and configuration of our rooms:

• we do not provide cots;
• additional beds cannot be added unless specifically offered as part of that room type; and
• the stated maximum occupancy of the booked room must not be exceeded.

If you are unsure which room would best suit your family, please contact us.

UK electrical sockets use Type G three-pin plugs and operate at approximately 230V / 50Hz.

Guests travelling from overseas may require a suitable UK travel adaptor.

Only safe, undamaged and appropriately rated chargers and adaptors should be used.

If you have forgotten an adaptor, please ask us and we will help where possible.

Being by the sea makes us particularly conscious of the environment around us.

We try to reduce unnecessary waste without compromising guest comfort.

Our approach includes:

• encouraging sensible towel reuse;
• reducing unnecessary laundering;
• using refillable dispensers where practical;
• reducing single-use plastics;
• using digital processes where appropriate;
• recycling wherever suitable facilities are available; and
• avoiding unnecessary water and energy use.

Guests are welcome to refill their own water bottles where facilities are available.

Thank you for helping us look after our environment.

Atlanta Guest House is a smoke-free and vape-free property.

Smoking and vaping are not permitted anywhere inside the building, including:

• Guest bedrooms
• Bathrooms
• Hallways
• Staircases
• Breakfast areas
• Other communal areas

Guests wishing to smoke or vape must do so outside the property.

Where smoking or vaping has taken place inside a bedroom or other internal area, a minimum £150 cleaning and restoration charge may be applied where additional cleaning, deodorising, restoration or loss of room use is reasonably incurred.

Where the actual reasonable cost exceeds this amount, any additional recoverable cost will be dealt with in accordance with our Booking Terms & Conditions.

Serious or repeated breaches may result in the stay being terminated in accordance with our Booking Terms & Conditions.

To help protect our bedrooms, furnishings and other guests from strong food odours, grease, spills and waste, takeaway meals must not be consumed in guest bedrooms.

If you have purchased takeaway food, please speak to us and we will advise where it may be eaten.

Where a breach results in exceptional cleaning, staining, damage or deodorising being required, the reasonable cost of putting matters right may be charged in accordance with our Booking Terms & Conditions.

Serious or repeated breaches, particularly where they cause damage, excessive odours or disturbance to other guests, may result in action being taken under our Booking Terms & Conditions.

For the safety, security and comfort of everyone staying at Atlanta, only guests included within the reservation may stay overnight at the property.

If you wish to add another person to your reservation, please speak to us first.

Additional occupancy is only permitted where:

• the room is suitable for the additional person;
• the permitted maximum occupancy is not exceeded; and
• any applicable additional charge has been agreed.

Visitors who are not registered guests must not enter or remain within the guest accommodation without our prior agreement.

Please do not admit unknown persons into the building.

Atlanta is a guest house shared by people who may have different schedules and reasons for staying.

Please keep noise at a considerate level at all times and particularly during the evening and night.

Televisions, phones, conversations and other devices should not be audible at a level that disturbs neighbouring rooms.

Serious or persistent disturbance to other guests may result in action being taken under our Booking Terms & Conditions.

Atlanta is a much-loved Victorian property and we simply ask that guests treat the bedrooms, furnishings and communal areas with reasonable care.

We understand that accidents happen.

If anything is spilled, broken, stained or damaged, please tell us promptly so that we can help resolve the problem and, where possible, prevent further damage.

Where specialist cleaning, repair or replacement is reasonably required because of damage caused during a stay, the reasonable cost may be charged to the person responsible in accordance with our Booking Terms & Conditions.

Normal wear and tear is, of course, not treated as damage.

Please keep your room key secure during your stay.

Keys must not be passed to anyone who is not a registered guest.

Please ensure external doors close securely behind you and do not allow unknown persons to follow you into the property.

If a key is lost, please tell us immediately.

Where replacement of a key, lock or security device is reasonably necessary because of loss or damage, the reasonable replacement cost may be charged.

Your safety is extremely important to us.

Please take a moment after arrival to familiarise yourself with:

• the fire exit route from your room;
• the nearest safe exit;
• the fire safety notices displayed within the property; and
• the designated assembly arrangements.

If you discover a fire

Raise the alarm immediately.

Leave the building by the nearest safe route.

Call 999 and ask for the Fire & Rescue Service once you are in a safe place.

If the fire alarm sounds

Leave your room immediately using the nearest safe, signposted escape route.

Do not stop to collect personal belongings.

Do not use any route that appears unsafe.

Once outside, proceed to the designated assembly point shown on the fire safety notices.

Do not re-enter the building until you have been told it is safe to do so.

If you believe you may need assistance evacuating the property in an emergency, please tell us as early as possible so that this can be considered within our fire-safety arrangements.

Atlanta is a traditional Victorian seafront guest house arranged over several floors.

There is no passenger lift and access to guest bedrooms is by stairs.

Different rooms involve different numbers of stairs, so guests with limited mobility or other accessibility requirements are encouraged to contact us before arrival.

We will provide accurate information about the property and available rooms and will consider reasonable adjustments wherever appropriate and practical.

If you require information in a different format, additional assistance or another reasonable adjustment during your stay, please speak to us.

Atlanta does not ordinarily accept pets.

This reflects the nature of the property and significant allergy considerations within the household and guest accommodation.

Assistance dogs are not treated in the same way as ordinary pets.

If you use an assistance dog or require another disability-related adjustment, please contact us so that we can understand your requirements and consider the reasonable adjustments that may be appropriate.

For urgent medical advice where there is not an immediate threat to life, call:

NHS 111

For a serious or life-threatening emergency, call:

999

Local pharmacies can also assist with many minor illnesses and over-the-counter treatments.

If you need help locating a nearby pharmacy, GP service or other healthcare facility, please ask us.

Atlanta Guest House
10 Royal Parade
Eastbourne
East Sussex
BN22 7AR

We are situated on Royal Parade, east of Eastbourne Pier and directly opposite Eastbourne seafront.

By road
Use postcode: BN22 7AR

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By rail
Eastbourne railway station is approximately one mile from Atlanta. It is around a 20-minute walk for many guests, or a short taxi journey depending on traffic.

If you have difficulty finding us, please contact us.

On-street parking is available in the surrounding area subject to local restrictions and availability.

Where available, Atlanta can supply guest parking vouchers.

A voucher currently covers parking until approximately 10:30am the following morning.

Parking vouchers are payable in cash only; payment by card will incur extra charge.

Atlanta is ideally positioned for exploring Eastbourne and the surrounding coast.

Popular nearby attractions include:

• Eastbourne Pier
• Eastbourne seafront and promenade
• Royal Hippodrome Theatre
• Towner Eastbourne
• Beachy Head
• Seven Sisters
• South Downs National Park

We are always happy to recommend places to visit, eat or explore.

The Seven Sisters and surrounding South Downs are among the most beautiful parts of the Sussex coast.

If you are planning a walk, please check the route, weather and transport arrangements before setting off.

Clifftop areas can be exposed and conditions can change quickly.

Public transport or an organised tour may be preferable to driving at busy times.

Please ask us if you would like suggestions.

Eastbourne and the surrounding coastline offer excellent opportunities for cycling.

Local cycle-hire services are available seasonally and independently of Atlanta.

Please ask us if you would like current local recommendations.

Where Atlanta has access to current tourism or hospitality discounts for guests, details will be available from us during your stay.

Offers and participating businesses can change, so please ask us for the latest information rather than relying on an old list.

If there is anything we can help with, please contact us.

Telephone / WhatsApp:
+44 (0) 1323 730 486
+44 (0) 7957 406 306

Email:
stay@atlantaeastbourne.com

For emergencies requiring police, ambulance or fire services, call 999.

The formal terms applying to your reservation are the terms made available as part of your booking. You can view a copy using the button below.

We are an independent guest house and genuinely appreciate guest feedback.

If you enjoyed your stay, we would be delighted if you shared your experience.